Deloitte: The Future of Restaurants Continues to Evolve, Fed by Consumer Demand for Convenience and Frictionless Digital Experiences Read more
Consumers Expect Flexibility at Sign Up, Loyalty Incentives and Easy Personalization when it Comes to their Subscription Experiences Read more
Totango Launches In-App Communication as Part of Its Composable Customer Success Platform, Advanced By the Acquisition of Lou, a No-Code Digital Adoption Platform Read more
Forrester’s Canada 2023 Customer Experience Index: Brands’ CX Quality Reaches Its Lowest Point Since 2016 Read more
Cloud-Metering and Usage-Based Pricing Startup Amberflo Launches Salesforce App to Help Companies Drive Real-Time Customer Success Read more
Avaya and Alvaria Partner to Empower Proactive Customer Experience Transformations with Advanced Outbound Capabilities Read more
ServiceNow Introduces New Generative AI Solution, Now Assist for Virtual Agent, to Create Conversational Experiences for More Intelligent Self-Service Read more