LivePerson Survey Suggests That Consumers Will Spend More Money if they can Message with Associates or Chatbots Read more
Global CPaaS Innovator Accelerates Growth of Multibillion-dollar Customer Service Industry With Simple Omnichannel Cloud Contact Center Solution–No Coding Required Read more
Gartner Says Customer Service and Support Technology Investments Must be Scrutinized for Their Ability to Deliver on Customer Experience Goals Read more
One Equity Partners to Make Strategic Investment in Infobip, a Global “Communications Platform as a Service” Leader Read more
Sabre and Mindsay partner to create chatbot to automate and enhance customer service for travel brands Read more
Trueblue Announces Integration with Microsoft Dynamics 365 to Enhance Customer Engagement in the Life Sciences Market Read more
Top SalesTech Highlights Of The Week: 22-June-2020: Featuring News From Deloitte, UiPath, Dun & Bradstreet, Avast And More… Read more
DMG Consulting Report Identifies Inference Solutions as the Global Market Share Leader for Virtual Agents Read more