Intelisys Partner’s with Bright Pattern to Provide Innovative AI-Powered Omnichannel Cloud Contact Center Software Read more
Calabrio Study Finds That the Pandemic is Accelerating the Evolving World of Work for Contact Centers Read more
Multinational BPO ContactPoint 360 Expands Global Footprint With New Customer Experience and Technology Campus in Athens, Greece Read more
AWS Is Preferred Cloud Provider for Genesys Cloud Customer Experience and Contact Center Platform Read more
JSA is First in the Industry to Offer Intent Data Analysis to Its Telecom and Data Center Clients Read more
TTEC Expands FedRAMP-Authorized Cloud Contact Center Solution With Pending IL4 Status and Best-in-Class WFO, CRM, AI Integration Read more