ChurnZero and LinkedIn launch the LinkedIn Learning Professional Certificate for Customer Success Read more
Pipefy Announces New Generative AI Features for its Business Process Automation (BPA) Solution Read more
Outreach Introduces Innovative Features to Help Revenue Teams Boost Customer Retention and Expansion Read more
Genpact Announces Integration with Salesforce Data Cloud to Drive AI-Powered Solutions Across Enterprises Read more
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more
Half of US Businesses Already Use AI in Customer Service. Their Biggest Obstacle? Maintaining Consumer Trust Read more