Aspect Software’s 5th Annual Contact Center Consumer Index Reveals that Above All, Customers Want Effective Experiences Read more
Thrio Recognized by Frost & Sullivan for Establishing itself in the Contact Center Market with its Emerging Technology-powered Growth Read more
Vonage Announces Enhanced Capabilities to the Vonage Contact Center to Transform the Customer and Agent Experience for Businesses Read more
Bright Pattern Ranks #1 for Platform Functionality, Reliability, and Interoperability in 2020 Omdia (formerly Ovum) Cloud Contact Center Buyer’s Guide Read more
Evolve IP Delivers World’s Only Omnichannel Contact Center Integrated with Microsoft Teams and Virtual Workspaces Read more
Contact Center Compliance (DNC.com) Integrates Full Suite of TCPA and DNC Compliance Solutions With LeadsPedia Read more
NICE inContact Ranked as the Market Leader in Omdia Multichannel Cloud Contact Center Solution Decision Matrix Read more
Aspect Announces General Availability of Aspect Unified IP 7.4 SP1, the Premier Enterprise Contact Center Solution for High Volume Customer Outreach Read more