Talkdesk Announces a Deepening Partnership With Verint to Help Contact Centers Increase Customer Experience Automation and Better Manage Workforce Needs With Artificial Intelligence Read more
Majority of Online Retailers Leave +40% of Chargebacks Undisputed, Contributing to Lost Revenue and Eroding Profits Read more
The Synergy of Customer Support and Agent Experience: How End-to-End AI Delivers a Win-Win for CX and AX Read more
More Than 80% of Shoppers Had Poor Experiences With Online Retailers Last Year, According to New Global Consumer Survey Read more
SourceNow, First VMS Company in the World to Be Finalizing B Corp Certification: A Milestone for Sustainable Business Practices Read more