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Aavgo and Jonas Chorum Partner to Offer Contactless Guest Experience

CallRail Launches Integration with Microsoft Teams that Boosts Speed to Lead Response and Conversion

MiaRec Introduces AI-driven Automatic Call Summary Function Powered By ChatGPT

Vonage Earns Metrigy MetriStar Top Customer Sentiment Award for Contact Center as a Service (CCaaS)

TTEC Expands AI Customer Experience Solutions for Global Clients

CallMiner Collaborates with Microsoft to Enhance AI and Machine Learning Capabilities

Quantiphi’s Qollecitve.CX honored with the AI Excellence Award 2023 for ‘Intelligent Agent’ Category

Zenarate AI Simulation Training Releases 2023 CX Agent Report with Execs In The Know

Revving the DX5 Engine: Convoso Unveils Source of Software Power With Promotional Campaign

NICE Receives Frost & Sullivan’s 2022 European Contact Center as a Service (CCaaS) Technology Innovation Leadership Award