Thrio Recognized by Frost & Sullivan for Establishing itself in the Contact Center Market with its Emerging Technology-powered Growth Read more
Vonage Announces Enhanced Capabilities to the Vonage Contact Center to Transform the Customer and Agent Experience for Businesses Read more
Bright Pattern Ranks #1 for Platform Functionality, Reliability, and Interoperability in 2020 Omdia (formerly Ovum) Cloud Contact Center Buyer’s Guide Read more
Evolve IP Delivers World’s Only Omnichannel Contact Center Integrated with Microsoft Teams and Virtual Workspaces Read more
NICE inContact Ranked as the Market Leader in Omdia Multichannel Cloud Contact Center Solution Decision Matrix Read more
Aspect Announces General Availability of Aspect Unified IP 7.4 SP1, the Premier Enterprise Contact Center Solution for High Volume Customer Outreach Read more
Bright Pattern Contact Center Provides Omnichannel Communications for COVID-19 Contact Tracing in the United Kingdom Read more
Keona Health Remote Work Capabilities Thrive for Healthcare Contact Center Covering Half of Canada During COVID-19 Pandemic Read more
Aspect Announces General Availability of Aspect WFO Version 20, the Most Advanced Enterprise Contact Center Solution for the Mobile Workforce Read more
Intelisys Partner’s with Bright Pattern to Provide Innovative AI-Powered Omnichannel Cloud Contact Center Software Read more