Omdia: Telecom Services Revenue Will Fall 4.2% Per User as New Tech Fails To Deliver Enough Value by 2027 Read more
Zenarate Selected by Genpact To Develop Top-performing Agents Across Its Global Contact Centers Using AI Conversation Simulation Read more
Liveops, Inc. Honors Agents, Clients, and Employees on CX Day and Throughout Customer Service Week 2022 Read more