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Genesys Extends Beyond the Contact Center with New AI-Powered Employee Experience Solution

New Study from Cirrus Insight: Optimizing Sales Tech for Maximum ROI

UJET, Google Cloud and Alvaria Partner to Integrate Google Cloud Contact Center AI Platform and Workforce Engagement Management

Clickatell Announces World’s First Chat Commerce Platform as a Service (CCPaaS)

‘Epiphan Connect’ Bridges Zoom Video Conferencing and Broadcast

Insight Recognized as Fortinet 2022 Growth Partner of the Year

MCE Fuels AI Chatbot Performance With Real-Time Device Data and Intelligence

Genpact Honored with the 2023 Stevie Awards for Sales and Customer Service

Music Shop 360 Enhances All-in-One, Point-of-Sale Solution for Music Retailers with Online School Rental Management and CommentSold Integration

Jifflenow Announces Cvent Partnership and Enhanced Product Integration