The Age of Conversational AI – How We Are Rapidly Shifting from A Traditional Support Ticketing Communication Towards Conversational AI-Powered Solutions Like CommBox Read more
SugarCRM Launches New Cloud-Based Omnichannel Customer Service to Help Companies Deliver High-Definition CX Read more
MessageBird Raises $200M Series C, at $3B Valuation, as Global Demand for Leading Omnichannel Platform-as-a-Service (OPaaS) Surges During Lockdown Read more
Tecsys Launches Industry Solutions Providing Customers with Enhanced Supply Chain Execution Performance Read more
Locus Partners With Vinculum To Enable Omnichannel Commerce And Supply Chain Fulfillment For Customers Read more
Cooltra the European leader in sustainable mobility takes the fast lane to omnichannel with Openbravo and Adyen Read more
BellSystem24, Global BPO with Over 30,000 Agents, Moves from Legacy Call Center to the Cloud with Bright Pattern’s Omnichannel Platform Read more