Largest Telecommunications Group in the Americas Selects OverIT’s SPACE1 SaaS Solution to Support Advanced AI-Based Remote Assistance for Over 2,000 Call Center Agents Read more
Electric Vehicle Car-Shopping Experience Varies by Brand: Pied Piper “Omnichannel PSI for EVs” Reports Chrysler Brand Ranked #1, Followed by BMW and Mini Read more
SALESmanago LLC & Encircl LLP announces Marketing & Services Partnership to offer Customer Data & Experience Platform Read more
UnifiedCommunications.com named 2021 Microsoft Partner of the Year for Meetings, Calling & Devices for Microsoft Teams Read more
ServicePower Selected by Goodman Home Solutions for Customer Experience Focused Field Service Solutions Read more
ServiceSource Accelerates Digital Inside Sales Transformation for Cloud-Based Communications Company Read more
Deloitte Digital Research Determines Contact Centers Will Become Experience Hubs for Brands in 2021 and Beyond Read more
Google Cloud and Ericsson Partner to Deliver 5G and Edge Cloud Solutions for Telecommunications Companies and Enterprises Read more
Google Cloud and Ericsson Partner to Deliver 5G and Edge Cloud Solutions for Telecommunications Companies and Enterprises Read more
Only 13% of Online Retailers Deliver a Completely Personalized Customer Experience, Reveals Netcore Cloud’s E-commerce Personalization Benchmark Report 2021 Read more