Fuze Identified as a Contender in the 2021 Aragon Research Globe™ for Intelligent Contact Center Read more
Avaya Positioned By Aragon Research as a Leader In Intelligent Contact Center Solutions, Powering Next-Generation Customer Experiences Through Advanced AI Read more
NobelBiz Releases New E-book On-Premise vs. Cloud Contact Center Solution: Benefits and Challenges Read more
Appfire Acquires Spartez Software, Combining Next-Generation Product Offerings Across Visual Collaboration, Agile, IT Service Management, and DevOps Read more
Organizations That Migrate to Cloud Primarily as a One-Time Cost Savings Activity Risk Missing Out on Competitive Advantages, Accenture Report Finds Read more
Verint Workforce Engagement Solutions Recognized for Market Share Leadership Across Multiple Categories in New Contact Center Market Report Read more