Talkdesk Launches Talkdesk CXTalent and Talkdesk Academy to Serve Companies in Need of Agents and Help Recently Unemployed With New Job Opportunities Read more
SANDSIV and Tech Mahindra Partner to Deliver the Most Powerful Data-driven CX Experience for Their Clients Read more
Conversocial Redefines Omnichannel With CX Platform For Customer Engagement Across Messaging Channels Read more
CXone@home Is Expanded to Include Workforce Engagement Suite to Ensure Agent Productivity While Working at Home Read more
T-NOW, a New Offering From Ttec, Provides COVID-19 Business and Government Continuity and Resiliency Solutions for CX Leaders Read more
CX Leaders Double Down on Customer Feedback—Anticipate the Increased Need to Make Their Business More Human Read more
Serenova Announces CxEngage Rapid Response Program to Accelerate Contact Center Work-From-Home Deployments Within 48 Hours Read more
NICE Launches Cxone@Home to Enable Immediate Contact Center Transition to Work-From-Home in Response to COVID-19 Read more