Verint Customers, MSC Industrial Supply Co. and Navy Federal Credit Union, Recognized Among 2022 ICMI Global Contact Center Award Finalists Read more
CallMiner Report Reveals More than 60% of Organizations Don’t Collect Enough Data to Improve Customer Experience Read more
Bringg Partners With Uber Direct in France Enabling Retailers to Improve Customer Experience Read more
NICE Interaction Analytics Chosen by Tele-Centre Services to Drive Customer Experience Interactions (CXi) Transformation Read more
New Syncron Dealer to Dealer (D2D) Software Extends a Dealer’s Supply Chain to Speed Repair Times and Maximize Customer Loyalty Read more
Conversica And Gainsight Announce First Integration Harnessing AI to Empower Customer Success Teams To Work More Efficiently At Scale Read more