Next-gen PRM, partner marketing and sales ecosystem enablement solutions provider, Mindmatrix, introduces AI-based partner profiling feature Read more
Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams Read more
2024 SaaS Industry Research by Churnzero and SuccessCOACHING Reveals High Job Satisfaction, Challenging Workloads for Customer Success Managers Read more
CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems Read more
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more