Zendesk Research Predicts: Business Success in 2021 Hinges on Delivering Exceptional Customer Experiences Read more
Launching Infosys Cortex: AI-First, Cloud-First Customer Engagement Platform, Part of Infosys Cobalt, to Humanize Customer Experience, Empower Agents and Drive Intelligent Operations for Enterprises Read more
Bright Pattern Notes Companies Taking New Innovative Approaches to Customer Experience Since the COVID-19 Pandemic Read more
Nuance Launches Omnichannel Patient Engagement Virtual Assistant Platform to Power Healthcare’s ‘Digital Front Door’ Read more
Kaspien and Levin Consulting Announce Partnership to Provide Omnichannel Solutions for Consumer Technology Brands Read more