Advanced Performance Management Platforms will Enable Contact Centers to Deliver Enhanced CX Read more
Virgin Pulse Named 2021 CCW Excellence Awards Finalist for Best Contact Center Culture and Best in Class Contact Center Read more
LiveVox to Sponsor Customer Contact Week as the Contact Center Industry Focuses on the Value of Authentic Human Connections Read more
Leading Contact Center Firm, Quality Contact Solutions, Receives SOC 2 Type 2 Certification Read more
Bright Pattern to Lead “Innovation and Contact Center Keys for the New World” at Customer Contact Week (CCW) 2021 Read more
Canada’s DMV Veterinary Centers Deploys 8×8 Contact Center for Microsoft Teams to Meet Rapidly Increased Customer Demand Read more
Retailers Offer Effective, Differentiated Customer Experience with Contact Center-as-a-Service Read more
U.S. Enterprises Turn to Contact Center-as-a-Service Providers to Meet New Consumer Expectations Read more
New Release of Intermedia Unite® Delivers an Even More Feature-Rich, Intuitive, Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) Platform Read more