Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise Customers From On-Prem to Cloud and Leverage Contextual Data to Deliver Personalized Experiences Read more
Ezra AI Introduces Revolutionary Call Center AI Solution for Enhanced Customer Experience and Operational Efficiency Read more
8×8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace Read more
Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AI Read more
Conjura Unveils New Product – eAssessment, Empowering eCommerce Partners with Unparalleled Insights & Automated Analysis Read more