Cloud Collaboration Leader Dialpad Achieves Major AI Milestone After Analyzing More Than One Billion Minutes of Voice Read more
NICE inContact Named the Market Share Leader in Cloud-Based Contact Center Infrastructure by DMG Consulting Read more
Avaya Announces New AI Capabilities to Improve Customer Experience, With More Powerful Virtual Agents Integrating With Google Cloud Dialogflow CX Read more
Avaya Expanding AI-powered Contact Center Capabilities to Improve Customer Experience, Participating With AWS Contact Center Intelligence Read more
Avaya Helps NORAD Spread Christmas Cheer To Millions of Families Following Santa Claus Across The Globe Read more