NICE Enlighten AI Receives 2022 “Workforce Innovation of the Year” Honor in Customer Contact Week’s Excellence Awards Competition Read more
New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers Read more
WALLIX Recognized by Frost & Sullivan for Providing Superior Privileged Access Management Technologies to Its Customers Read more
ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers, Work from Home Could Be Permanent Read more
LiveVox Wins Three 2022 CUSTOMER Magazine Product of the Year Awards for Contact Center Innovation Read more