Calabrio Accelerates Contact Center Freedom by Introducing Agent Self-Scheduling Technology Read more
Infogroup Names Seasoned Harte Hanks and Epsilon Executives as EVP, Enterprise Sales, and SVP of Technology, Yes Marketing Read more
EasyVista Showcasing the Cobalt Release of Its Self-Help Product, Designed to Keep Employees Empowered and Customers Connected Read more
Automation Anywhere Launches AI-Powered RPA-as-a-Service Platform To Accelerate Global RPA Adoption Read more
Kustomer Introduces KustomerIQ, Bringing Artificial Intelligence and Machine Learning to Enterprise Customer Service Read more
Content Recommendation Platforms Taboola and Outbrain Merge to Disrupt “Global AdTech” Ecosystem Read more
CGS Survey Reveals a Blend Of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands Read more