Sesame Software’s Relational Junction Solution Suite Provides Rapid Insights to Customers for Strategic Budget Planning Read more
NICE Reports a Surge in Usage of Self-Service Scheduling to Accommodate Rapid Shift-Swap and Extra Hours Due to COVID-19 Read more
NICE Launches WEM@home, Helping Organizations Maintain Service Levels and Agent Engagement While Working From Home Read more
Capital Strategies Being Rewritten as C-Suite Grapples With Immediate Impact of New Reality Read more
Cloud Contact Center Provider Raises Series B Funding to Continue Global Expansion and Growth Read more
Tymeshift Launches Free WFH Plan as Part of Zendesk’s New Product Bundle to Help Businesses Support Customers and Boost Remote Agent Productivity Read more
Northern Light to Create Custom Search and Content Aggregation Solutions for Large Enterprises Read more