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It Takes a Village: Oracle Expands CX Partner Ecosystem

Is Voice-Enabled Shopping Retail’s Missing Link?

SalesTech Interview with Dean Abbott, Co-Founder and Chief Data Scientist at SmarterHQ

AdRoll Launches Video Ads to Global Direct-to-Consumer Customer Base

Helpshift Performance Index: What Customer Service High Performers Do Differently

Yext Collaborates with Adobe to Drive Website Discovery

Vertafore Transcends Customer Support Industry Benchmarks with Vonage’s NewVoiceMedia Contact Center Solution

Swrve Appoints Joe Aleardi as Chief Revenue Officer

Improve Digital Selects White Ops to Provide Pre-Bid Fraud Prevention

Bright Pattern Contact Center Selected by VIPdesk Connect for Robust Feature Set and Omnichannel Capabilities