Retailers are Prioritizing a Unified Commerce Experience for their Customers, According to RCP’s Latest Industry Report Read more
Forethought Recognized in Gartner’s 2023 “Cool Vendor in Customer Service and Support Technology” Report Read more
83% Of Retail and Hospitality Leaders Are Not Confident in Their Employees’ Ability to Interact With Customers, Edume Report Finds Read more
Totango Expands Enterprise Ecosystem With New Partnerships and Integrations to Put Customer Success in the Driver Seat for Revenue Growth Read more
Mindmatrix Expands its Global Presence with a New India Office that’s Dedicated to Elevating Customer Centricity and Offering Exceptional Service Read more
State of CRM Survey Shows CRM Evolving to ‘Customer Personal Assistant’ to Support Next-Gen Sales, Marketing and Service Read more
Avaya to Demonstrate Transformative AI Capabilities on Operations and Experiences at GITEX Global 2023 Read more
Cognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner Voice of the Customer Report Read more