8×8 Reimagines the Contact Center with 8×8 Agent Workspace; Delivers Purpose-built, Context-driven Agent Experience in a Single, Integrated Solution Read more
Numina Group and Addverb Technologies Announce Strategic Partnership to Expand North American Warehouse Automation Solutions Read more
TouchPoint One Gamification Energizes Customer Contact Workforce with A-GAME Hoops 2022 Contact Center Performance Challenge Read more
NICE Named 2022 Company of the Year in the North American Contact Center Industry by Frost & Sullivan Read more
Avaya to Showcase Healthcare Solutions That Deliver Superior Patient and Provider Experiences at HIMSS 2022 Global Health Conference & Exhibition Read more
InterPro Solutions Wins Silver Stevie® Award in 2022 Stevie Awards for Sales & Customer Service Read more
Enhancements to Pryon’s Platform Release 4.6 Sets Record for Accuracy and Volume of Answers Delivered by Contact Centers and Help Desks Read more
PAR Technology Partners with CardFree Payment Solutions to Bring Next-Level Digital Ordering to PAR’s Brink POS® Read more