Jackson Ranks Highest in Industry for Customer Service; Named “Contact Center of the Year” Finalist in Annual SQM Awards Read more
Another Record-Breaking Year for Playvox as Contact Centers Prefer Its Workforce Engagement Management Read more
Novelvox Introduces 75+ Integration Library for Cisco Webex Contact Centers, Including Ready Integration With Banking, Credit Unions, and Healthcare Core Systems Read more
Bandwidth Announces Duet for Genesys: A Global BYOC Solution To Accelerate the Enterprise Contact Center Move to the Cloud Read more
Alvaria Adds Real Time Intelligent AI Capability to Optimize Enterprise Contact Center Employees Read more