Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI Read more
Ascend.io Joins Snowflake Partner Connect Ecosystem to Simplify Data Pipeline Automation for Joint Customers Read more
Totango Launches In-App Communication as Part of Its Composable Customer Success Platform, Advanced By the Acquisition of Lou, a No-Code Digital Adoption Platform Read more
Fractal Launches Flyfish, the First-Ever Generative AI Sales Platform for Consultative Customer Experiences Read more
Forrester’s Canada 2023 Customer Experience Index: Brands’ CX Quality Reaches Its Lowest Point Since 2016 Read more
Cyware Launches New Global Partner Program, CywareOne, Helping Partners Excel, Drive More Value for Customers Read more
CallRail Launches Integration with Adobe Analytics, Powering Enhanced Customer Journey Tracking with Call Data Read more