Contact Center Software Innovator Launches Advanced Answering Machine Detection to Address Major Obstacle for Outbound Call Center Industry Read more
Global Food And Beverage Company Selects Bright Pattern Contact Center Software For Omnichannel Customer Experience Read more
Talkdesk Again Leads G2 Spring 2021 With Highest G2 Scores, More Reports Than Any Other Contact Center as a Service Provider Read more
Avaya Acclaimed by Frost & Sullivan for Seizing Growth Opportunities With its Robust Portfolio of Intelligent Contact Center Solutions Read more
Evolve IP’s Microsoft Teams Direct Routing Solution With Integrated Contact Center Recognized In Multiple Gartner Research Papers Read more
Bright Pattern Mobile Agent Desktop App Empowers Remote Contact Center Agents and Employees Outside The Contact Center to Improve the Customer Experience Read more
Inflow Communications Acquires PeakView, A Denver-based Cloud Contact Center Consulting Firm Read more