Creatio Announces Record Growth, Driven by Adoption of its Platform to Automate Industry Workflows and CRM with No-Code Read more
German Firms Expand Use of Intelligent Automation After Pandemic Shakes Up Ways of Doing Business Read more
U.S. Companies Lead in Adopting Intelligent Automation to Improve Operations, Customer Service During Pandemic Read more
Brazil Leaps into Data Analytics with Notable Projects, But Broad Adoption Still in Early Stages Read more
Key Differences Between BPOs, IVRs and Voice AI; What Tech Suits Your Contact Centre the Best? Read more
Retailers Offer Effective, Differentiated Customer Experience with Contact Center-as-a-Service Read more