Painful Customer Support Experiences Bring 52% of American Consumers to Tears and Profanity Read more
Latest GoodFirms Research Spotlights That Around 59.05% of People Are Fine Shopping for Basic Products via Chatbots Read more
New ServiceChannel Report Reveals How Online Shopping has Changed Grocery Customer Expectations Read more
Pitney Bowes Online Shopping Study: Consumer Dissatisfaction with Holiday Shopping Experience Doubles to 60% in Four Years Read more
Average Holiday Spending Seen Rising With Majority Starting To Shop Before Black Friday; Online Shopping Grows: KPMG Survey Read more
Bluecore Now Personalizes Every Step of the Shopping Experience, from Email to Checkout, with the Launch of Bluecore Site Read more
Brands Relying on Digital Tools to Simplify Shopping Needs of Young APAC Consumers, Says GlobalData Read more