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RingCentral Partners with Coupa to Improve Operating Efficiencies, Workforce Productivity, and Growth

Report: Nearly Two-Thirds of Contact Center Agents Want Real-Time Help From AI

Sharpen Revolutionizes Contact Center Operations with Usable AI™ Platform

Cin7 Welcomes Kris Kniaz as its Chief Technology Officer

Tethr and Awaken Intelligence Join Forces to Accelerate Contact Center Modernization

Responsive Launches Advisory Board with Leaders from Microsoft, DocuSign, The Revenue Enablement Institute and Stanford University

Affinity Names Ken Fine Chief Executive Officer

Ecosystems: Predictive AI is democratizing value selling

Unlocking the Power of Intent Data

Call Analytics for Small Businesses: Worth it or no?