InflowCX Acquires NetFore, a Full-Service Software Development Firm Specializing in AI and Self-Service Technologies Read more
NovelVox Launches NV Desk, a New Case Management for Cisco, Avaya, Genesys, Amazon Connect, Webex, Five9, Nice & Dialpad Contact Centers Read more
IGT Solutions Expands Its Partnership With Thrio To Boost Its Generative AI Platform, TechBud.AI, Deliver Improved CX Read more
VSBLTY’S Ai-Driven Weapons Detection Software Is Faster & More Reliable With Intel’s Gpu Flex 170 Read more
Genesys Named a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service for Ninth Consecutive Year Read more