New Talkdesk Mobile Apps Give Contact Centers a Smarter Way to Meet Customer Expectations While Agents and Employees are On-the-Go Read more
Bandwidth Announces Integration with Pindrop to Add Out-of-the-Box Voice Authentication for Enterprise Contact Center Move to the Cloud Read more
LiveVox to Sponsor and Present at Enterprise Connect Conference, Focusing on Practical AI Solutions and Digital Messaging for the Contact Center Read more
Outbound Contact Center Software Leader Convoso to Speak and Sponsor at 3-Day Industry Event LeadsCon in Las Vegas Read more
Cresta Raises Series C, Quadruples Valuation to $1.6B on its Mission to Revolutionize the Contact Center with Real-Time Intelligence Read more
8×8 Reimagines the Contact Center with 8×8 Agent Workspace; Delivers Purpose-built, Context-driven Agent Experience in a Single, Integrated Solution Read more
TouchPoint One Gamification Energizes Customer Contact Workforce with A-GAME Hoops 2022 Contact Center Performance Challenge Read more