dentsu International Taps Keith Lippiatt as Global Chief Operating Officer for its CXM Line of Business Read more
NICE inContact CXone Stays Ahead of Fast-Changing Customer Expectations with Innovative Features that Fuel Modern Contact Centers Read more
Alida Partners with Stratifyd to Integrate AI-Powered Analytics Engine in New Alida CXM Platform Read more
SugarCRM Launches New Cloud-Based Omnichannel Customer Service to Help Companies Deliver High-Definition CX Read more
Global Businesses Hit by Cyberattacks and Challenges to Scaling Endpoint Security during COVID-19, finds Asavie Global CXO Study into Future of the Office Anywhere Read more