Loqate names HERE Technologies foundational partner supporting address verification for e-commerce and top businesses Read more
Impel Strengthens C-Suite, Adding Veteran Auto Tech Execs as CTO and CPO, and Creating 3 New Executive Positions Amid Aggressive Global Expansion Read more
Cogito Research Finds Customers Prefer AI-Powered Selling, Ushering in a New Era for Contact Centers Read more
Macorva Launches AI-powered Call Scorecard System to Improve Customer Service Quality and Agent Performance Read more
PolyAI Announces Strategic Collaboration with AWS to Drive Enterprise Adoption of Next-Gen Voice AI in Customer Service Read more
Half of US Businesses Already Use AI in Customer Service. Their Biggest Obstacle? Maintaining Consumer Trust Read more
Plannr Technologies and Asset-Map Announce Integration to Accelerate Efficiency in Advice Experiences Read more
Blue Yonder Acquires One Network Enterprises to Unlock an Agile, Interconnected Supply Chain Ecosystem Read more