HGS Next-Gen Accelerator for Contact Centers Harnessing the Power of Generative Artificial Intelligence, Now Available to All Brands Read more
Rush to AI Adoption in Contact Centers Generates Contrasting Reactions from Businesses and Customers, According to Waterfield Tech Survey Read more
CallTrackingMetrics Announces Advanced Zoom Integration and a New Product, LeadReactor, to Support Lead Management Read more
RingCentral Announces General Availability of RingCX, a Natively Built AI-first Contact Center that is Simple to Use and Easy to Deploy Read more
SalesTechStar Interview with Sivaramakrishnan Iswaran, Global Head – Finance & Operations, Zoho Corporation Read more
Ushur and Five9 Announce Strategic Partnership to Make Building Self-Service Customer Experiences Quick and Easy Read more
CallMiner Advances AI-Powered Conversation Intelligence Platform with New and Enhanced Capabilities Read more