European, UK Contact Centers Adopt Remote Work, Omnichannel Customer Experiences for Post-COVID World Read more
New Survey Finds Number of Marketers Planning to Use Sales Data Will Triple in the Next Year Read more
Companies Look to Boost Resiliency After COVID-19 Disrupts Workplaces, But Transformation is Only Beginning Read more
Top Five Trends Retailers Need to Embrace in 2022 To Transform into Shopper-First Organizations, according to Publicis Sapient’s Inaugural “2022 Retail Guide to Next” Report Read more