Genesys Lauded by Frost & Sullivan for Integrating Automation and Intelligence into its Workforce Optimization Solutions Read more
Talkdesk Innovation Advances Customer Service Industry With Announcement of CX Cloud and Connections to Thousands of Opentalk 2020 Virtual Attendees Read more
Vonage Brings Unified Communications and the Contact Centre Together for a Fully-Integrated Experience and a Single Source of Customer Support Read more
X1 Launches X1E Remote Collection On-Demand, Industry’s First Solution for Cloud-Based Employee Data Collection Read more