NICE’s Inaugural International Happiness Index Finds 78% of People Think Leveraging AI In Customer Service Can Make Them Happier Consumers Read more
First Orion Launches AFFIRM Reputation Monitoring Solution, Expands Suite of Calling Solutions for U.S. Businesses Read more
Stackless Data Releases “The Seller’s Playbook” – A Comprehensive Guide to Boost Customer Lifetime Value and Cut Customer Acquisition Costs Read more
Caju AI closes a $3 million round from a Leading Venture Firm and Family Office to Meet Growing Demand for Its Customer Engagement Platform Read more
Talkdesk Report Reveals Artificial Intelligence Fuels Improved Customer Experience and Agent Experiences Amid Surging Call Volumes Read more
Scurri Acquires Specialist Conversational AI Platform, HelloDone, to Offer Enhanced Customer Services Within the Delivery Experience Read more
Introducing eBotify: Revolutionizing Customer Engagement with Bespoke Chatbots and Advanced Analytics Read more