Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise Customers From On-Prem to Cloud and Leverage Contextual Data to Deliver Personalized Experiences Read more
Ezra AI Introduces Revolutionary Call Center AI Solution for Enhanced Customer Experience and Operational Efficiency Read more
Scoutbee Recognized Across Three Categories in 2023 Gartner Hype Cycle for Procurement and Sourcing Solutions Read more
8×8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace Read more
SalesTechStar Interview: Featuring Gong’s Latest Product – Engage: with Eilon Reshef, Co-Founder and CPO Read more
Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AI Read more
Conjura Unveils New Product – eAssessment, Empowering eCommerce Partners with Unparalleled Insights & Automated Analysis Read more
New Release of The Smart Cube’s Amplifi PRO Leverages NLQ and Gen AI to Enable Faster Access to Intelligence for More Effective Decision-making Read more
AppDirect Acquires ADCom Solutions’ NOC and VEEUE Platform to Deliver Premier Managed Services Through the Channel Read more