8×8 Introduces Service Management for Contact Centers to Help Organizations Provide Best-In-Class Customer Experiences Read more
People.ai Unveils “The Wire,” Delivering Best Next Actions to Drive Revenue via Personalized, Actionable Insights Read more
Adoption of SymphonyRM’s AI-Powered “Next Best Actions” Soars as Company Doubles Revenue and Client Base and Raises $10 Million in Series A Financing Read more
HGC Further Collaborates with Salesforce and Enxoo to Accelerate Digital Transformation and Deliver a Better Customer Experience Read more
Influenster Solution Demonstrates Impact of Peer-To-Peer Recommendations in Driving Sales Conversion Read more
AppSwarm and Deep Sky Mobile Launching VoIP Communication Service for Businesses and Residential Customers Read more
TextUs Introduces The “Text Us” Call to Action – The Evolution of the “Contact Us” That Lets Customers Text Message Businesses Read more
Hotelbeds Selects Vonage’s NewVoiceMedia Contact Center Solution to Transform Service Experience for Global Customer Base Read more