AWS Announces Five New Capabilities for Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, and Effective Experiences for Customers—All Powered by AWS’s Industry-Leading Machine Learning Technology Read more
Tenable Expands Support For Latest ServiceNow Platform Release To Enhance Risk-Based Vulnerability Management In Security Workflows Read more
Medallia And Five9 Partner To Provide Call Center And Customer Experience Leaders With Rich Insights Read more
Digital Customer Engagement Experts, Localz Close £2M Funding Round to Support Business Post-COVID Read more
National Debt Relief Delivers Empathetic Customer Experiences By Leveraging Contact Center AI from Observe.AI Read more