90% Of Companies Lose Potential Customers During the Digital Onboarding Process, According To ABBYY State of Intelligent Automation Report Q4-2022 Read more
Data Analytics Company Zuar Sponsors Gong Event, Provides New Analytics Opportunities to Gong Customers Read more
Interactions Launches Trustera, First-Of-Its-Kind Redaction Solution Transforming Contact Center Compliance in a Work-from-Anywhere (WFA) Environment Read more
Jetson Launches Amazon Connect into Its Khoros Agent Desktop to Realize Omnichannel Customer Service Vision Read more
CallMiner Announces New Zoom Integrations to Uncover Insights and Improve Customer Experience Read more
Verint and Zoom Expand Partnership to Elevate Customer Experience Across the Enterprise with Zoom Contact Center Read more
NICE Named a Leader in 2022 SPARK MatrixTM for Voice of the Customer for 2nd Consecutive Year Read more
Conduent Named a Leader in 2022 ISG Provider Lens Contact Center – Customer Experience Services U.S. Report Read more