TouchPoint One and Five9 Integration Empowers the Contact Center Workforce with an Integrated and Advanced Coaching, Engagement, and Performance Management System Read more
Lifesize Announces Sweeping Enhancements to Suite of Cloud Contact Center and Meeting Solutions Read more
European Luxury Retailer Uses Bright Pattern Contact Center Software To Connect In-Store Personnel With Online Customers Using Mobile Messengers And Video Read more
Revation Systems Named 2021 ‘Hot Vendor’ In Artificial Intelligence For The Intelligent Contact Center By Aragon Research Read more
TCN Launches Voice Analytics For Improving Agent Performance And Increasing Efficiency Of Contact Center Operations Read more
Teleperformance Earns Acclaim from Frost & Sullivan for Dominating the Colombian Contact Center Outsourcing Market Read more
Blue Prism Announces Comprehensive New Enterprise Contact Center Offering with Amazon Connect Read more
Avaya Named a Top 5 CCaaS Provider By Ventana Research in 2021 Contact Center in the Cloud Value Index, Citing Strength in Delivering Exceptional Customer Experiences Read more