Konnecto Closes $3.5 Million Seed Round and Launches ‘Reveal & Disrupt’ to Provide Consumer Brands Unparalleled Visibility into the Earliest Stages of the Consumer Journey Read more
Consumers Are Choosing Buy Now, Pay Later Options To Purchase Electronics As Gifts Ahead of Black Friday Read more
NICE Unveils ENLIGHTEN Fraud Prevention Powered by AI and Voice Biometrics to Empower Contact Centers in Safeguarding Consumers Read more
Will Black Friday Be a Bust? Yotpo Reveals Holiday Shopping Habits of Homebound Consumers in the US and UK Read more
Numerator Launches 2020 Holiday Tracker, Monitoring Shopping Behavior, Gift Sales, Ads, Promotions Read more
70% of Marketers Report a Major Blind Spot When Consumers Transition From Digital to a Phone Call Read more
Deloitte: Consumer Convenience Rules, but Financial Concerns Dampen Spending Habits in the US Read more
Customer Experience Emerges As 2020 Bright Spot: Consumers See Positive Shift in Service And Signal Increasing Digital Engagement Read more
One in Three Consumers Are Only Willing to Wait 30 Seconds or Less Before Abandoning an Online Transaction Read more
SAP Survey Finds Consumers Expect Control, Omnichannel Experiences and Personalized Customer Service this Holiday Season Read more