Enhancements to Pryon’s Platform Release 4.6 Sets Record for Accuracy and Volume of Answers Delivered by Contact Centers and Help Desks Read more
Should You Call, Text, Email, or Video Call? New Research Reveals Consumers and Businesses Prefer Voice Read more
Kaleyra Partners with Bosch Group to Power Communications for its Mobility Solutions in India Read more
CommBox and Voicenter Collaborate to Provide Call Centers with Exceptional Customer Communication Solutions Read more
Avaya Advances to ‘Leader’ Position in The Aragon Research Globe™ for Team Collaboration as Avaya Spaces® Enables ‘People-Centric Collaboration’ in Hybrid Work Read more
TELUS International Ranked a Leader in NelsonHall Customer Experience (CX) Operations Transformation 2022 NEAT Assessment Read more
BraynCX: Transforming the Digital Experience with AI, Chat, and Concierge-Level Video Customer Service Read more
CRMNEXT Launches its new Open Communication Platform (OCP) To Power Continuous Channel Experience Read more