2024 SaaS Industry Research by Churnzero and SuccessCOACHING Reveals High Job Satisfaction, Challenging Workloads for Customer Success Managers Read more
CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems Read more
Propel Software Enriches Product Thread to Improve Customer Experience & Speed Time to Revenue with First of Three Major Releases in 2024 Read more
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more
Nintex Taps Christian Lucarelli and Tony Thomas to Lead Global Partner and Customer Experience Programs Read more
New Deloitte Digital Research Identifies Effective Behaviors of Contact Center Service Innovators Read more
Forrester: To Achieve Sustainable Growth, B2B Firms Must Center Their Revenue Process On Customer Value Read more
Creatio Announces Partnership with Cooby to Reshape the Way WhatsApp is Used for Customer Engagement Read more