DHL Supply Chain Singapore Supports Business Expansion, Supercharges Agent Retention with Avaya OneCloud™ Read more
Advanced Performance Management Platforms will Enable Contact Centers to Deliver Enhanced CX Read more
LiveVox to Sponsor Customer Contact Week as the Contact Center Industry Focuses on the Value of Authentic Human Connections Read more
Bright Pattern to Lead “Innovation and Contact Center Keys for the New World” at Customer Contact Week (CCW) 2021 Read more
Canada’s DMV Veterinary Centers Deploys 8×8 Contact Center for Microsoft Teams to Meet Rapidly Increased Customer Demand Read more
Retailers Offer Effective, Differentiated Customer Experience with Contact Center-as-a-Service Read more
Next Leadership Development Corporation Partners with Bright Pattern to Create Community Communications Center Supporting Black Boston Residents Read more