Cogito Research Finds Customers Prefer AI-Powered Selling, Ushering in a New Era for Contact Centers Read more
Macorva Launches AI-powered Call Scorecard System to Improve Customer Service Quality and Agent Performance Read more
Episode 209: B2B SaaS Marketing and MarTech Best Practices with Ryan Nelsen, CMO at StackAdapt Read more
Saarthee Launches Revolutionary Generative AI-Based Customer Experience (CX) Agent Training Simulator saarATS to Transform Agent Training Read more
SalesTechStar’s Sales Technology Highlights of The Week: Featuring Conga, Cloudflare, Outreach and more! Read more
Up to 85% of Shoppers Are Flying Under The Radar: Retailers Still Don’t Know Who Most of Their Visitors Are Read more
Episode 208: B2B revenue and GTM practices with Lynne Doherty, President of Field Operations at Sonar Read more
Amazon, Walmart and Stitch Fix Top the 100 Leading Retailers and Brands Embracing AI Across Ecommerce, Customer Service, and Marketing, According to Inaugural Retail AI Report Read more